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Corpio Event AI

AI call and chat analysis for quality monitoring

Review how your team communicates with customers. Corpio Event AI analyses calls and chats, scores them against your checklist and helps identify conversations that need attention.

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Plans Corpio Event AI

Corpio Event AI automatically analyses phone calls and chats in Instagram, Telegram, Viber and other channels. You get a quality score for every conversation based on your checklist, see what managers missed and can get back to the customer in time.

AI tool

Corpio Event AI

Choose your Event AI plan: Start, Standart or Pro.

Start

Includes:

  • Up to 25 hours of calls per month
  • Up to 120 chats per month
  • Custom development is paid
  • Settings can be edited
  • No technical support or consultations

Payment options Visa / MasterCard payment; bank transfer invoice.

$60/ month

2 766.00 UAH

Standart

Includes:

  • Up to 120 hours of calls per month
  • Up to 500 chats per month
  • Custom development is free
  • Settings can be edited
  • Free technical support and consultations

Payment options Visa / MasterCard payment; bank transfer invoice.

$150/ month

6 915.00 UAH

Pro

Includes:

  • From 250 hours of calls per month
  • From 1000 chats per month
  • Custom development is free
  • Settings can be edited
  • Free technical support and consultations

Payment options Visa / MasterCard payment; bank transfer invoice.

from$300/ month

from 13 830.00 UAH

Base prices are set in US dollars. Hryvnia amounts use PrivatBank’s USD sale rate. Payments are made in hryvnias; the amount is fixed in the agreed invoice.

PrivatBank USD sale rate: 46.1 UAH per $1. Updated: 05.11.2026 01:06 (Київ / Kyiv)

Payment and access activationCancellation and refunds

From a conversation recording to a clear assessment

Managers cannot personally listen to every call and read every chat. Event AI helps evaluate communication against agreed criteria and identify which conversations should be reviewed first.

Scoring is based on your checklist and calculation formula. The system shows met and missed criteria, while conclusions can be checked against conversation quotes, recordings or transcripts. Managers can use this evidence for feedback and team training.

Corpio Event AI features

Find missed actions that can cost you a deal or a customer’s trust.

Communication quality in numbers

Event AI automatically analyses calls and chats and calculates a quality score using your formula. Average score, trends and focus areas are shown by team, employee and conversation type.

  • AI checks what the manager said and whether your checklist was followed
  • Met and missed criteria are visible for every conversation
  • Score changes and violations for the selected period on one screen
Communication quality in numbers
Demo data. Names are hidden.

Priority conversations to review

Filter conversations by score, employee, channel and risk to focus on important cases and get back to the customer in time.

  • Next step not agreed: return to the conversation and offer a specific action
  • Complaint not handled: respond before the conflict escalates
  • Terms or extra fees not explained: clarify them to reduce the risk of refusal
Priority conversations to review
Demo data. Names are hidden.

Conclusions you can verify

The system calculates the total score, and each criterion is backed by a quote from the conversation. Jump to the exact line, listen to the recording or open the transcript.

  • Scoring considers context: requirements that do not apply are excluded
  • Employees can dispute a criterion and explain their position
  • The manager confirms or adjusts a disputed score with an explanation
Conclusions you can verify
Demo data. Names are hidden.

Growth for every manager

See each employee’s strengths and weaknesses and pick the skill that will improve their work the most.

  • Personal development plan with a goal and deadline
  • Knowledge base built from your managers’ best answers
  • Event AI checks new conversations and shows progress toward the goal
Growth for every manager
Demo data. Names are hidden.

How to start analysing calls and chats

  1. Agree on conversation sources

    Identify the phone calls and chats you want to analyse. Connection scope is agreed for your system.

  2. Configure your criteria

    Define a checklist, scoring rules and a calculation formula around your sales or support process.

  3. Review and coach

    Check scores and evidence, follow up on conversations that need attention and use the findings to work with your team.

Frequently asked questions

What does Corpio Event AI analyse?

Event AI analyses phone calls and chats. The catalogue includes conversations in Instagram, Telegram, Viber and other channels; specific sources are agreed during connection setup.

Can I use my own scoring criteria?

Yes. Evaluation is based on your checklist and calculation formula. Met and missed criteria are visible for each assessed conversation.

How can I check an AI conclusion?

Criteria are backed by quotes from the conversation. You can jump to the relevant line, open a transcript or listen to the call recording.

Where can I find Event AI plans?

The Start, Standart and Pro plans and their limits are listed in the “Plans” section on this page. Choose a plan based on your monthly volume of calls and chats.

Start with your team’s quality criteria

Explore Event AI plans or send a request to agree on conversation sources and evaluation rules.

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